Every Second Counts
Industries Served
Commercial Construction
Multi-Family Construction
Residential / Single Family
Manufacturing
Distribution
Facilities Maintenance
Hardware Stores
Lumberyards
Wholesale Building Materials
Our Values
Our core values at SouthernCarlson are meant to guide our behavior and decisions internally and externally. They apply universally to how we treat our coworkers, vendors, and customers. We exist to solve problems by providing fanatical service with utmost urgency, aiming to build trust and long-term relationships while continuously improving.
Provide Fanatical Service
Fanatical service is the cornerstone of our organization. Everyone talks about service, but not everyone truly understands its importance. Fanatical service isn't a tagline. It's a mindset that applies to everything we do internally and externally. It is a natural desire to solve someone's problem like it is your own, deliver a better solution than expected, faster than required, and never stop striving to be someone else's hero.
Act With Urgency
Urgency is the key requirement in our industry both internally and externally. Every second counts. Urgency isn't an option, choice, or possibility. Urgency is the bare minimum ingredient of everything we do in a service environment. Whether it's a delivery, product search, plant install, takeoff, quote, answer to a question, or any other function of our business...urgency is not the option but the requirement.
Earn & Maintain Trust
We strive for long-term relationships with our customers, vendors, and employees. This is not possible without trust. Trust is the foundation on which every relationship is built and also the key to long-term success for all. We must always earn trust and never take it for granted.
Continuously Improve
We must never be content with where we are. We must always strive to improve our service, our knowledge, our experience, our relationships, and every part of ourselves. A better company delivers better service. We must always find ways to improve everything we do continuously. This is a journey that can not have an end.